Frequently Asked Questions

Check in time 3:00 PM

Early checkin on request and availability

Check-out is 13:00
Late checkout: based on request and availability

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.

If you’re having trouble making your reservation contact us and we’ll assist you.
The hotel accepts the following payment methods:

• MasterCard
• American Express
• Diners
• Visa
• Discover

We accept cash payments at the front desk. You need a valid credit card as a guarantee to book a room online. If you do not have a credit card please contact us.

Definitely, Blue JackTar Puerto Plata has 2 restaurants:

Restaurant GREEN JACK RESTAURANT

• Caribbean, Family style
• Open 7/7.
• Open all year.
• Opening times:
  • from 12:00 to 23:00.
• price range: $$

Restaurant JACK'S KITE & GRILL

• International, Fast Casual
• Open 7/7.
• Open all year.
• Opening times:
  • from 12:00 to 23:00.
• price range: $$

Learn More About Our Dining Options

Our hotel is located 200 Meters away from the beach. The beach is owned by the hotel and is secured by lifeguards.

Celebration for weddings, birthdays or big groups celebrations please contact 829-423-3020

We have 78 rooms.

• 6 junior suite room(s) of 33 M² with a capacity of up to 2 guest(s).
• 54 Deluxe Room room(s) of 42 M² with a capacity of up to 4 guest(s).
• 18 Deluxe Room 2Q room(s) of 46 M² with a capacity of up to 3 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.

We are able to offer you various special offers. To have a look at our special offers, click HERE.

Our hotel has a free and secure parking lot.
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.

Flexible reservations are fully refundable with a minimum of 24 hours notice prior to check-in date. Other kinds of reservations are not refundable.

The front desk is open 24/7

Thank you for your interest, please feel free to contact the Human Resources Department.
E-mail: rhumanos@bluejacktar.com

The staff speaks English and Spanish

Children are welcome at the hotel.
Children up to 2 years old can stay for free in their parents’ room.

Kids price applies for children between 3 and 12 years old (15 USD/night).
Adult rate applies from 13 years old.

Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.

Our hotel doesn’t offer a kids club.
Our fun zone is open for kids from 2 to 12 years old.
Children under 18 must always be accompanied by their family or legal guardians.
Please email us for more details: BLUEJACKTARHOTEL@BLUEJACKTAR.COM.

Our gym is open daily from 07:00 to 19:00. The gym is equipped with Treadmill and Free weights

We are not able to accommodate special requests.

Unfortunately, our hotel doesn't have a spa. We can recommend you this one below:

Bagua Spa by Casa Colonial
https://www.casacolonialhotel.com/bagua-spa
The distance is 1.4 km from the hotel
Directions

Take a look at our bar details below

Bar 1

• Smoking not allowed/ Wheelchair not accessible
• Open 7/7
• Access: Open for our guests only
• Pets are not accepted
• No dress code is required

Breakfast is open to guests and visitors:

• Price per adult: 15 USD
• Price for kids (under 12) : 10 USD

Breakfast is included in the room rate.
If you are not a guest at the hotel you’re welcome to join us too. Just let the staff know upon arrival and enjoy!

Have a look at our swimming pool details below:

• Outdoor
• Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
• Non-heated
• No age limit
• Open to public: No

The best offers are always available on this chat.

We are sorry, we do not offer private transfer services.

Available at Playa Dorada Medical Care 

For more info, click here.